Welcome to Whistles Clothing Shop’s FAQ section. We’ve compiled answers to common questions about our effortless fashion essentials, shipping policies, and more to make your shopping experience as seamless as our collections.

About Our Products

What styles of clothing does Whistles Clothing Shop specialize in?
We specialize in contemporary women’s fashion that blends style with convenience. Our collections include jumpsuits & rompers, shorts, skirts, swimwear & beachwear, T-shirts, and tops – all designed for the modern woman who values both elegance and practicality.
Are your clothing items true to size?
Yes, our items are true to size. We provide detailed size charts for each product to help you find your perfect fit. If you’re between sizes or unsure, we recommend sizing up for comfort, especially with our jumpsuits and tailored shorts.
What materials are used in your clothing?
We carefully select high-quality, breathable fabrics that offer both comfort and durability. Our beachwear features quick-dry materials, while our tops and T-shirts use soft cotton blends for everyday wear.

Ordering & Account

How do I create an account?
Simply click on “Account” at the top of our website and follow the prompts to register. Having an account lets you track orders, save favorites, and enjoy faster checkout.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if the order hasn’t been processed yet.
I forgot my password. How can I reset it?
Click on “Forgot Password” on the login page, and we’ll email you instructions to reset your password securely.

Shipping & Delivery

What are my shipping options?
We offer two convenient options:
✈ Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after processing (1-2 business days).
🎁 Free Shipping: Available on orders over $50, delivered via EMS within 15-25 business days after processing.
Which countries do you ship to?
We proudly ship worldwide, except to some Asian countries and remote areas. During checkout, you’ll see if we can deliver to your location.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can follow your package’s journey from our Kansas City warehouse right to your doorstep.
Why is my package taking longer than estimated?
Delivery times may vary slightly during peak seasons or due to customs processing in your country. If your package is significantly delayed, please contact us at [email protected] with your order number.

Returns & Exchanges

What is your return policy?
We offer hassle-free returns within 15 days of delivery. Items must be unworn, with tags attached, and in original packaging. We stand behind every piece we curate and want you to love your Whistles clothing as much as we do.
How do I initiate a return?
Email us at [email protected] with your order number and the items you wish to return. We’ll provide return instructions and the appropriate address. Please note return shipping costs are the customer’s responsibility unless the item is defective.
How long does it take to process a refund?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.

Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment information. We never store your full credit card details on our servers.
Why was my payment declined?
Payment declines can occur for various reasons, including insufficient funds, incorrect card information, or your bank’s security measures. Please verify your information and try again, or contact your bank if the issue persists.

Contact Us

How can I reach customer service?
Our friendly customer service team is available via email at [email protected]. We typically respond within 24-48 hours. For reference, our physical address is 4719 Big Elm, Kansas City, US 64110.
Do you offer styling advice?
We’d love to help you style our pieces! Email us with your questions about pairing our jumpsuits with accessories or choosing the perfect beachwear for your vacation, and our fashion team will provide personalized suggestions.

We hope this FAQ has answered your questions about Whistles Clothing Shop. If you need further assistance, don’t hesitate to reach out. Happy shopping, and we can’t wait to see how you make our pieces your own!